CZ
Requests
What do you want to report?
Common IT Requests
Problem with PC, printer, network etc.
Request new hardware / software
New Installations, access rights, e-mail issues
Error/Bug on Our Website
WEB, Mobile APP , Search, Checkout
Unavailable products, empty categories
Parcel Tracking, Messaging, Product Reviews
Marketplace cockpit , Partner portal
SAP Requests
Receipt, Expedition,Complaint issues
Troubled orders, invoices
POS, IDOC
Avizo, Jobs, GUID
User roles and rights
System Settings
SAP Requests
Dont know
Problem with PC, printer, network etc.
Request new hardware / software
New Installations, access rights, e-mail issues
New Installations, access rights, e-mail issues
Submit a ticket
Assistance for general SAP questions
Problems with orders or transactions
Requests to change SAP role or rights
Allegro Platform
Global Outage
BI Request
Infrastructure
Infrastructure
Network
IT Platform
Platform Management OpenStack & VMware
Manage Mall Enviroments
System management (Oracle, Riak, rabbitMQ, Nagios, Logstash, DNS, Consul, Chef, Varnish, Swift, Vault, Cenpur)
Site Reliability Engineering
3MW Enviroment (Uloženka, Rozbaleno, Proděti, BigBrands, Bux, Košík)
Manage services (BCM,DCS,FIS,ELK,MGA,PCC,PFC,TPS,TS2,WSO2)
Access Management (papertrail, icinga, opsgenie, rundeck, rabbitMQ, SSH pro 3MW servery)
Kubernetes
Management plorm Kubernetes
Central monitoring Prometheus
Grafana
Allegro platform
General
3P product errors
Product / Listing problem
Report bugs
Get help on Allegro site
Allegro - MALL finance questions
MALL synchronization services
Offers/products
Orders
Customers
Tracking
SAP
Offers/products
Orders
Expedition
Invoicing
Complaint issues
IT requirements
Access Request (hardening)
Reset/setup password
Changing the phone number to set the password
General question
Access FAQ - Google Docs
Access FAQ - MG Confluence
Didn’t find what you need?
Submit a ticket
General Form
Call us
+420 234 703 222
Current Outages
it-outages.mallgroup.com
QuickSupport
Download QuickSupport
GDPR Incident
Submit a ticket
How to use HelpCenter
